how do I handle being off my game at work because of a medical situation?

A reader writes:

About a year ago, I got prescribed a CPAP machine. Very important for, you know, supplying oxygen to my brain while I sleep, but one doozy of an adjustment period. It took me about a month to adjust to wearing it at night, and during that month I lowkey felt like I was dying. I was getting very little sleep, and that in small bursts. I was exhausted all the time, and exhaustion made me stupid and slow.

I work in a compliance-related role. My job involves assessing regulatory liability for my employer and potential misconduct by licensed employees. If I find against an employee, it’s the kind of thing that could follow them for the rest of their career, whether at my firm or any other they move to. If I find in favor of my firm where I should have found fault, that can open us up to regulatory complaints and investigations.

Operating on broken and insufficient sleep for a month while facing those potential consequences for bad calls scared the dickens out of me. I had productivity numbers to meet, but I simply could not stay focused enough to work at the normal speed, and awareness of the potential stakes of an error of judgment made me extra cautious. I was operating at about 40% of our expected performance, and even after I adjusted it took me some more time to fully get back up to speed as I paid off the sleep debt.

But a month-plus of turning out a fraction of the work I’m expected to do had a predictably terrible effect on my career. I wound up on a performance improvement plan and lost a lot of credibility with my boss. And unfortunately for me, my boss is the kind of guy who doesn’t really understand exhaustion as an excuse. As he sees it, either you’re so badly off you should take PTO or you’re fine and coming in to work and doing what needs doing. But I couldn’t exactly take an entire month of PTO, that’s far more than my allotment! And I don’t think short-term disability can be applied here.

I had a similar situation early in my career, too, when I was prescribed a strong bronchitis medication that interfered with my judgment and focus during the two weeks I was taking it. I only had five days’ sick time and had used half of it, so the only option I saw was to go to work high, which even at entry-level stakes is a bad idea.

So, how does one navigate these situations? My understanding is that accommodations for health are meant to offer you support to maintain the expected productivity, not to make it okay to underperform. Are there ways to approach an “I know I’m underperforming but I can’t do better until my body stops doing a stupid thing, which is some indefinite number of weeks away” conversation that could actually sound credible? How do people navigate this?

The wording you want is, “I’m dealing with a medical situation that is making it hard to be at 100% right now. I’m working with my doctor to resolve it and we’re hopeful I’ll be back to normal soon, but I wanted to mention it in case you notice me seeming off my usual game.”

Or, “I want to let you know that I’m dealing with a medical condition that has been wearing me out lately. I’m working with my doctor on a treatment plan and I don’t expect it to continue long-term, but I wanted to mention it in case you notice me seeming off.”

You don’t need to disclose details — just you might notice this, I’m working on it, and I’m hoping it will be resolved soon.

It’s ideal to say it before your boss talks to you about changes in your work, but if you didn’t, you can still say it once they do. The idea is to give your manager context for what’s happening so they don’t have to wonder if you’re just being careless or aren’t invested in your job anymore, or otherwise draw the wrong conclusions about what’s going on. Most managers will give you a lot more slack if you explain that yes, you’ve flagged it too, there’s a reason for it, and you’re working to resolve it.

my employee asked for a 170% raise

A reader writes:

One of my employees has asked for a massive raise. He has good reasons for wanting a raise: his responsibilities have ended up being very different than what he was originally hired for, he’s been doing very well with them, and he’s definitely paid below market for what he’s ended up doing. We hired him at $15/hour for an entry-level position with no hard requirements, and based on some quick market research, I’d say the work he’s doing now is closer to a $20-$25 range, so I’m actually in favor of giving him a pretty substantial increase.

The trouble is that he’s asked for an increase to $40/hour, and he’s only been here for four months. That’s more than I make, and I’m honestly shocked that he thought this was reasonable to ask for. He says he did some market research, but that number hasn’t been supported by anything I’ve been able to find. Four months also seems like a short amount of time to me, but I don’t know if the significant change in duties should override that.

I want to advocate for my employee with our company’s owner (who is very reluctant to spend money), but I am suspicious that bringing the employee’s $40/hour request to him will make my employee (and potentially me as well) look completely out of touch with reality. Our owner is extremely hands-off — we’re all remote, and I talk to him maybe once every month or two for about 10 minutes. I told my employee that $40/hour was more than I make and gently suggested that asking for a lower number might be a better idea, but he shrugged that off and said he isn’t set on that number, but sees it as a good “starting point.”

Any suggestions for how to approach this?

I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

what are the most ridiculous requests you’ve ever seen made of assistants?

Next Wednesday is Administrative Professionals Day, so let’s talk about the weirdest or most ridiculous requests you’ve ever seen made of assistants. To start us off, here are a few that have been shared here in the past:

•  “In my first job out of college, my boss asked me to dry his shoes, which got wet in the rain. He plunked them down on my desk and said he needed them dry for a meeting in 15 minutes. I’m still not sure what he expected me to do because at a certain point, only time can dry things. The hard, unabsorbent paper towels from the bathroom weren’t going to cut it. I was a receptionist but in no way a personal assistant.”

•  “I once had an office-assistant-type job at a wedding and event venue. Turns out, my MOST ESSENTIAL duty, which was not listed in the job description and did not come up in the interviews, was to make the GM’s meal-replacement shake at lunch and then check on him every half hour to see if he finished it, remind him to finish it if he hadn’t yet, then wash the shake container and return it exactly to the correct spot in the cabinet. Other work needed doing? If it was in the afternoon, it wasn’t getting done.”

•  “We had a new associate one year who, come to find out, had grown up very well-off and was accustomed to being waited on, and then expected the support staff at the firm to take up where their household staff left off. I don’t even think they were a month in when their practice group chair came and had a chat with them about the fact that their administrative assistant was, in fact, not their personal assistant. For example, the AA would not be picking up any coffee order on her way in (much less the ridiculous one the new associate wanted), nor would she be getting their lunch every day. We also don’t ask our assistant, who sits further from the supply closet than they did, to get up and get them a single pen or two file folders, especially when the AA is working on a deadline filings or client billing. First year associates were generally expected to walk themselves the 10 feet to the supply closet and get their own stuff. The AA would also not be placing all of the first year’s calls, picking up their dry cleaning, nor getting their personal credit card billing issue straightened out.”

Please share your own in the comments.

I’m allergic to my coworker’s perfume, is the thumbs-up emoji unprofessional, and more

It’s five answers to five questions. Here we go…

1. I’m allergic to my coworker’s perfume, and HR says I have to manage it on my own

I work hybrid and am required to be in office a couple days a week. I’m also allergic to certain scents and perfumes. Things like vanilla and citrus don’t bother me, but strong floral scents cause my sinuses to swell up, culminating in a migraine. It’s not pleasant, so I try my best to avoid anything that triggers it.

Unfortunately, nobody seems to take scent allergies seriously or know they exist at all. My colleague, Linda, wears a perfume so strong that I can smell where she’s been 10 minutes after she’s been there. There’s an entire quadrant of the office I avoid because she’s sitting there and I can’t bear the miasma emanating from her cubicle.

My manager, knowing how miserable I have been, reached out to HR about it because we didn’t want to cause any awkwardness or discomfort to Linda and wanted to go about things on the level. HR told her it’s the employee’s responsibility to manage their own allergies. They asked what I do in public. For one thing, in public, I have the option to remove myself from the situation, whereas I’m required to be here for my job and don’t have any avenues to escape. Furthermore, I’m having to isolate myself socially and politely decline invitations for coffee runs from people since being in the elevator with Linda for a few minutes is enough to derail my whole day. As such, after HR’s callous verdict, I’ve spent the past two years silently avoiding her and that part of the office, feeling like there’s nothing I can do to improve my situation.

I’ve gently told her a few times I’m allergic to perfume. Things came to a head a few weeks ago when she was crowding me in a tiny room and I had to reiterate that I’m allergic to her perfume, and she was totally shocked by this revelation, asking everyone else in the room if she smelled. My director was there and smoothed things over with, “She just has a sensitive nose!” The more I thought about it, the more it bothered me. Why am I being forced to tiptoe around someone’s need to smell pretty at the expense of my right to exist in comfort?

After that incident, I cried in the director’s office and told her about what HR said. She told me Linda is a kind person and I should speak to her directly about it. I feel so awkward about this suggestion. I’m not uncomfortable with talking to people to resolve conflicts, but, having never been put in a situation like this, I have no idea how to approach it. I’m not anywhere near the level of demanding nobody uses laundry detergent or needing unscented soap in the bathrooms, but even so, this feels like an unfair stance by HR. How would you suggest I approach this problem? Should I talk to Linda directly? If so, what should I say?

“It’s the employee’s responsibility to manage their own allergies”? Legally speaking, that’s only true to a point. If your allergies are severe enough, the Americans with Disabilities Act requires them to try to find a way to accommodate you, and in a lot of cases implementing a fragrance policy would be considered a reasonable accommodation under the law. (Here’s some info from the Job Accommodation Network on this, and here’s some more.) They could also consider creating a fragrance-free zone for you and others who need it, but that would need to include accommodations for things like elevators too. So first and foremost, HR isn’t doing their job here, and you and your manager should feel free to cite the law and push back.

Beyond that, though, it’s not a bad idea to try to talk to Linda directly since she’s the main source of the problem right now. Since it just came up, you have an easy opening. Sample language: “I’m so sorry to ask this, but I do seem to be allergic to the perfume you wear. It’s a lovely scent but it gives me sinus problems and migraines. Would you be willing not to wear it to work?” If she refuses, then you can say, “In that case, please understand that I can’t be in a small room with you — it’s nothing personal, just a medical thing.” But at that point, HR is really the right next step (preferably with your manager’s involvement this time).

2. Is a thumbs-up emoji an acceptable email response?

I am fully prepared that this is a “me” thing and not worth the battle, but I’ve recently been introduced to Gmail’s emoji response feature. I emailed my direct report and they used the “add reaction” feature to reply with a thumbs-up.

Professional communication is important in our work. I don’t feel disrespected that he replied that way to my email, but I’d be horrified if he did it to someone senior to me or to one of our clients. It just strikes me as unprofessional.

Am I overreacting? I don’t want to be a micromanager, but this does bother me.

I think “horrified” is a bit much, but if you don’t want them to use that feature in certain situations, just let them know that! It’s perfectly fine to say, “I’ve noticed you using the Gmail thumbs-up response recently, and I want to make sure you know it’s fine with me but you shouldn’t use it with higher-ups or clients since some people will find it too informal for those contexts.”

3. When a company actively avoids naming a salary range, are they trying to lowball you?

I applied for a job that might be a slight step back from my director level position now. I’ve had two conversations and a brief email exchange with HR where they keep asking me what I’m looking for, and I at one point politely but directly said I was looking for what they’ve budgeted for the position and how the bonus structure works and an overview of benefits as I’ve requested before. They promised before to send something and now committed to having someone call with the info. I suppose I can presume they hope to lowball someone, right? Otherwise why do this? This is a large, publicly traded company on NASDAQ.

Yes, companies do this because they hope to be able to pay you less. They don’t always consciously think of it that way — it’s less likely that they’re rubbing their hands together with glee while they contemplate lowballing you and more that they think, “We don’t want to pay more than we have to, so let’s see what people are looking for” — but at the end of the day, it amounts to the same thing.

They know the range they’ve budgeted. It’s not a mystery to them. They’re just trying to avoid telling you because they think that if they do, you’ll be more likely to ask for or expect the top of that range.

4. Who should be in the loop when someone is out on medical leave?

Our office manager is upset because she didn’t know about another staff member going on medical leave (using FMLA). After some dramatics, I forwarded her the email sent previously letting her and the management team know about the employee’s upcoming leave. The office manager doesn’t need to know about the leave but insists on knowing absolutely everything. (She doesn’t manage scheduling, calendaring, or time off. She does manage another admin who manages scheduling/calendaring.)

My boss scolded me, even after I showed her the email/paper trail. I suggested that the management team share major updates in a private, password-protected notebook since things were getting lost in email. This is a work approved, fire-walled notebook tool. She said that this was a violation of FMLA laws. I have whiplash from her aggressive stance. Sharing through email is fine but sharing in a password-protected notebook isn’t?

Am I violating FMLA laws by sharing the fact that a staff member is on FMLA with the entire management team? To clarify, this would just be a note about their leave dates, not the “why” or any other details of their leave.

It’s not illegal to share that an employee is on medical leave (or going to be out on medical leave), as long as you don’t share the specific reason for the leave (because that’s private medical information that FMLA requires be kept confidential from people without a true job-based need to know).

It’s not clear why your boss is okay with informing the management team by email but objects to your password-protected notebook idea, but both would be fine under the law. It’s also not clear why your boss objected to you forwarding the office manager an email that she’d apparently already been included on originally.

5. What to do after being a misclassified contractor

My mom recently got a new job after two years of being a 1099 contractor in an office. She was required to work in-office at specific hours for 40 hours a week, and had to request days off. She was also sometimes expected to be on-call over the weekend (not sure if there was any additional compensation). To me, there is no world in which this wasn’t a misclassification; they were treating her as an employee while paying her as a contractor (she paid her own payroll taxes and received no benefits). She also wasn’t the only one — there were at least two other women with the same terms.

In an area with few opportunities, while she was employed it was too risky to raise the issue as she would have just been fired and lose the employment altogether. I know the next piece of advice is “hire an employment lawyer.” But can you give more information on what that entails and what that process looks like?

Actually, in this case she doesn’t even need a lawyer. She can simply request that the IRS determine what her correct employment status should have been by filing IRS Form SS-8 (Determination of Worker Status for Purposes of Federal Employment Taxes and Income Tax Withholding). She’ll answer a series of questions about the nature of her work and the structure of her relationship with the employer; once the IRS receives the form, they will investigate and issue a ruling. It’s free to file it, and it’s fairly straightforward and absolutely worth doing. (She does need to factor in that her former employer will figure out that she did this, but it’s likely still worth doing.)

That said, if she does want to talk to a lawyer before proceeding, here’s info on how to find one.

how to say “sorry, but I really have to pee, again” in a professional way

A reader writes:

I have a tendency to have frequent UTI’s. They’re easily treated and not dangerous, but they make my life annoying for 1-2 days before the meds kick in. I am not in pain but I might really, really need to visit the bathroom on a very short notice and very often, at worst every 15 minutes or so. At best, I’m fine an hour after I take the first pill. There’s no way to know beforehand which way it’ll go.

I’m looking for advice on dealing with the problems this causes in my work; healthwise, I am fine and am working with my doctor to prevent the UTI’s as much as possible. But it’s a feature my body has had for ~25 years, so “not having them” isn’t a super reliable plan on its own.

I have taken sick days for the symptoms, but it feels excessive because I’m completely fine as long as I can take a quick break when needed. I have also tried working from home, but that still doesn’t solve this problem because I manage multiple projects and frequently lead long meetings/workshops involving several departments and outside vendors. So I can’t exactly pop out without everyone noticing, and even when remote it’s unlikely I could discreetly just vanish for a bit. There’s also no point in having the meetings without me, since I’m the one leading them and doing most of the talking.

I could always reschedule; people are very understanding if someone is unwell, and a quick “sorry, but I can’t unfortunately make it today” is enough info. But rescheduling usually means having to move the meeting by several weeks or months, which disturbs everyone’s work and delays the project timeline. It also creates unnecessary extra work for me, which I’d rather avoid!

Ideally, I’d want to just keep the meetings so everyone can move forward with their life and work. But during these days, my options seem to be either to (a) suck it up (and risk ending up squirming on my seat like an anxious kindergartner), (b) randomly excuse myself from the meeting without giving any reason (and risk people worrying there’s something wrong), or (c) excuse myself with some variation of “sorry, I have a condition and might need to quickly pop out for quite a few times” (and risk people thinking I’m, I dunno, sniffing cocaine? Using AI to cover my lack of knowledge? Screaming into the void in the supply closet? Having stomach problems and about to accidentally infect everyone with norovirus?).

I’m getting extremely frustrated that I have to cause all this extra work for myself and others for what feels like a very silly reason. I’m not in pain or even tired, I just might need to use the bathroom a bit more often and on a shorter notice than usually. What’s your take on this? Should I just learn to deal with the frustration? Or could I ask for some kind of an accommodation? I’m not sure what exactly that would look like. Or is there perhaps some believable excuse I could casually use to pop out of meetings when needed? Or, is there some professional script for “Before we start, just a quick heads-up that I might need to go pee quite often. Nothing to worry about, everything’s fine. Now, there’s been some national changes in walrus rental prices, so let’s look into that first…”

At the start of meetings, say this: “Before we start, a heads-up that I may need to step out multiple times for a quick medical thing. It’s nothing to worry about, just something I have to deal with when it comes up, and it’s flaring up today.”

That’s it! You don’t owe anyone details beyond that, and this gives them all the info that matters for their purposes.

our mediocre employee thinks we’re not promoting her because of sexism

A reader writes:

I’m hoping for some guidance on dealing with an employee who is convinced she isn’t advancing because she’s a woman, but it’s truly due to her putting in barely adequate effort and believing that advancement comes from checking off boxes and “time served.”

We’re in a creative niche industry that’s fairly evenly split between men and women, although the larger industry that we’re a part of is still very male-dominated. Our company is a small privately owned company (under 50 people), roughly evenly split, with women at all levels, including in leadership.

I’m a woman in the top level of our company and am involved in deciding who is ready to be promoted to the next level. We have a list of hard skills that people need to master at each level to advance, but there are also less easily quantifiable soft skill components, which get more important as people advance (we do have a list and try to give guidance on how to develop these, but it’s impossible to say someone has “mastered” creativity or client interaction, for example). The other more senior women and I regularly try to coach younger employees on strategies for dealing with the sexism that we unfortunately still deal with outside of the company, but in 20 years, there have been very few examples I have ever seen or heard about inside of it — and the few that have come up have been addressed immediately.

One employee, Mia, has been saying she earned a promotion because she “checks all the boxes” on the hard skill list and she doesn’t like doing the soft skills, so they’re not important — and because of those things, the only possible reason she’s being held back is because she’s a woman. An accurate analysis is that she adequately performs most of the hard skills for her current level but never excels at any of them, hasn’t proven any ability in the next level’s hard skills, and is terrible at all of the soft skills (she’s gotten this feedback). Her “proof” of sexism holding her back is that a male employee who was hired a few months after her (and has been amazing in almost all of the skills) has received a promotion. (We don’t necessarily have a set number of positions at each level; we generally promote when we feel people are ready and take on more work to allow for the growth.) It’s also worth noting that Mia did a different role for the first year and was almost fired from that, so technically she has been in the same role as this man for less time, but she doesn’t think that matters. Two other women who have been hired since Mia are doing really well and are more realistically likely to step up before she does, assuming they continue their current trajectories. Overall, I’m flummoxed because her take on this seems to show a remarkable lack of self-awareness on her part.

Mia is still an asset in her current role, although she’s becoming toxic about the situation around other employees, so I’m not sure how much longer we’ll feel that way.

Do you have any suggestions on how to convey this is a performance issue that has nothing to do with her being a woman? I’m a little worried she’ll try to file a discrimination lawsuit if she leaves (it feels unfounded, but I don’t know much about the law).

You can read my answer to this letter at New York Magazine today. Head over there to read it.

our meetings always start with a discussion of bad things that have happened to my coworkers

A reader writes:

I work for a medium-sized, family-owned business. We all work from home. Some of us live in the same metro area but we’re not friends. We have an office culture of sensitivity and compassion when someone is going through a difficult time.

For the last few months, every staff meeting somehow functions as an open mike for stories about horrific things that have befallen us, going back to the 1970s. I can’t give examples without needing a wall of trigger warnings. All are totally unrelated to the work we are there to discuss. We often end up with two or three people needing breaks to gather themselves, or being unable to pay attention when we do get to work things. I’ve tried interjecting, gently and then firmly, to redirect to a work topic but to no avail.

Generally, it begins when we’re all coming into the meeting platform. Those who arrive early/on time will chat among themselves while waiting for the start. One person, when asked how they are, will express a minor problem before segueing into a more general complaint about the state of their life, which then is taken up by others on the team as a sort of prompt. For example, Regina has a persistent cold. She talks about her snot, her cough, what the doctor said, what she thinks about what the doctor said, how expensive he was, someone will agree with her, then a third person has a similar story, and Bob’s your uncle, we’re off. It’s not on the agenda officially.

Lately, however, this is becoming formalized. Recently, another colleague had a “wellness prompt” for the meeting and started telling us about a time she was nearly very badly harmed, but made a good friend. We sat there for a 90-minute trauma dump. The next week, lo! “Wellness check” is in the agenda. Nobody likes to cut off the talking because it’s rude and insensitive. I’ve done it once or twice recently, and as a result, I’m getting some frost from my direct reports.

Team morale has flatlined now that every gathering is the Misery Olympics, but our bosses are not reining this in. One of them participates.

Frankly, I dislike the new office culture of constant overshare, and I despair of my bosses keeping our meetings productive. Do I say something, and if so, what? Or do I acknowledge I am not a good fit for the organization anymore, and try to find another job?

Good lord. You said these meetings have agendas, so what is happening to the rest of the items that are supposed to be discussed?

There’s a very high chance that you’re not the only one who’s frustrated by this! In addition to being a terrible use of time, these topics are probably making a lot of people uncomfortable (and maybe worse, depending on the topic and people’s own histories with related trauma).

Can you talk to whoever is in charge of running these meetings, point out they’ve been veering into topics some people are likely to find highly painful, and you’re not getting to the business that you’re there to discuss? And if that person isn’t receptive, can you go above their head to someone else who might be?

If that doesn’t work, I’m curious what would happen if you started joining early in order to very deliberately direct the conversation in a non-misery direction — talk about some exciting news on your team or in your life, or a (non-tragic!) movie you just saw, or some exciting news in the lives of your cats, or really anything that is far away from a trauma dump or an extensive exploration of snot. If it’s needed to keep things on a lighter track, go ahead and monopolize the chit-chat more than you normally might feel polite about doing and then when enough people have joined that the meeting is ready to start, ideally you’d segue into work topics — “now that everyone is here, I’d love to share what my team has done on X” or “I’m hoping today to get people’s thoughts about Y” or similar.

You could also try messaging whoever runs the meetings ahead of time and asking for time on the agenda to talk about Non-Traumatic Work Topic X.

Try all of this before you decide you need to change jobs! And even if this doesn’t work, I’m not convinced you need to change jobs over it, unless it’s really affecting your quality of life (it might be!) or it’s symptomatic of larger issues in how the organization is run (which it also might be).

manager is freezing me out, written up for being one minute late, and more

It’s five answers to five questions. Here we go…

1. My manager has been freezing me out since I talked to HR about her

Last May, I finished my masters and in September landed a job in my field and specialty. The first few months were great with my boss, Claire. She was super nice, let me know everything that was going on in the department, I got along with my other coworker in my department, and I finally felt like I had found my job and people. I even told Claire I had a disability that I put on my application. She was very understanding and supportive.

Then in January, things changed. Claire accused me of trying to do her job anytime I suggested something and said I needed to stick to the things I was hired to do and to stop acting like the smartest person in the room. I was pulled into HR about this time and was told Claire made an off-hand comment about my disability and I needed to fill out official paperwork so I would be legally protected. The final straw when Claire yelled at me for making a judgment call when another department needed something from us and I was the only one in our department there, and then asked what my problem was while giving a textbook description of my disability. I went to our department head, John, and told him everything. He told me he’d talk to her and that I should go to HR.

I went to HR and everything led to a hostile work environment investigation. I did not want that. The conclusion was there was no hostile work environment and my boss and I have different communication skills. However, during it, it was discovered I had made my coworker, Maddie, feel uncomfortable. No one was written up and nothing was done. Claire, John, and I were each given a different HR class to take. I had to take one about bullying in the workplace. My boss had to take one about the Americans with Disabilities Act.

Since this happened, Claire has given me the silent treatment. 95% of our communication is through email. I am no longer privy to all the happenings of our department. I find out things by accident, when I walk in on her and Maddie talking. Claire goes out of her way to be passive-aggressive and petty to me in the emails. My cubicle is right across from her office and she used to always keep her door open, but now she keeps it closed most of the time. She didn’t wish me happy birthday on my birthday, when several people in other departments brought me gifts and cards. However, Maddie’s birthday was a week later and she came in with a card for her. John gives me good feedback, as do the other departments I work with.

Is there anything I can do? I’m not exactly ready to run back to HR since this is how we got here. I didn’t expect Claire’s and my relationship to be the same. I just didn’t expect this. Jobs in my field are rare.

HR probably did have a legal responsibility to investigate after you reported Claire’s comments; once they’re aware of something like that, they’re legally obligated to take action, even if that’s not what you wanted.

But Claire is retaliating against you for talking to HR and for the subsequent investigation, and that’s illegal. Federal law makes it very clear that it’s illegal to retaliate against an employee for making a good-faith complaint of discrimination, even if the complaint were eventually found to be baseless.

I know you don’t want to go back to HR, but if you want the situation to change, that’s really the next step. You’d go back to them and explain that Claire’s behavior toward you has noticeably changed since the investigation, that you’re concerned she’s retaliating against you for making a good-faith report, and that you’re formally requesting the company’s assistance in shutting down the retaliation. If you don’t trust HR to handle this competently and think it will make things worse, this may not make sense to do; in that case, you could consider a similar conversation with John, or one with a lawyer.

(I am curious about what happened between you and Maddie that led them to send you to an anti-bullying training and whether you think there was any merit to that. The answer wouldn’t change the steps that are available now, but if there were legitimate concerns about your behavior toward Maddie, that probably puts you in a less sympathetic position, although HR would have the same obligations regardless. It would make it messier, though. And also, if HR thinks Claire didn’t create a hostile work environment and this is just different communication styles, then what’s up with them making her take a class on the ADA? It doesn’t smell right.)

2. We’re written up for being one minute late

I have worked for manufacturing companies for over 20 years, all in the office and a few of those years as mid-level management. I have a college degree, further education, and am salary. My current employer just implemented writing office staff up for being late. This is not a situation of being 10, 15, or 30 minutes late, nor of chronically being late. This is, “You were one minute late today.” Performance doesn’t matter, staying late or otherwise being early or on time doesn’t matter. Bad weather is not an excuse. Really, no excuse is allowed. And you can be terminated for a few instances in a year. None of these roles see clients in-person or are call center type jobs.

Of all the companies I have worked for, this is the second one to implement this. I left the first in part because of it and will be leaving this one. It seems bananapants to me. Is this typical for what others see in this type of company? I get that is exists for the product floor but for salaried office staff?

No, this is not typical and yes, it is bananapants. There are jobs where you really do need to be at your desk and ready to work by a specific starting time because you need to answer client calls, etc., and that can be true regardless of whether you have a degree, are salaried, and so forth. But that is not most jobs, and “writing people up” (a fairly ridiculous concept in itself) for being a minute later, regardless of context, is absurd and infantilizing.

Related:
ridiculously rigid attendance policy

3. My company can’t move past my conduct five years ago

I have been with my construction company for 14 years, during which time I have significantly expanded my skill set and reached a senior level with a strong salary. However, my history here is complicated. Five years ago, while struggling with severe alcoholism, I had a significant professional lapse that resulted in my employer giving me an ultimatum: I had to complete rehabilitation and maintain sobriety to remain employed.

I have now been sober for five years and have consistently performed as an exemplary employee. While my manager has forgiven me, it is clear that the family who owns the business has not. Despite my contributions, I am consistently passed over for public recognition and achievements, and the environment feels increasingly hostile.

I am weighing whether it is better to stay and maintain my current status and salary or if it is time to cut my losses and move to a company where I can have a fresh start. I can sense that they can barely stand the sight of me; I feel like the ultimate pariah and it is very uncomfortable. I would appreciate any guidance you could offer on whether I should stay or begin looking for new opportunities.

Yes, start looking! Without question. For whatever reason, they can’t get past what happened, and you’re better off going somewhere else where you can start fresh.

Sometimes that happens! When people get used to seeing you a certain way, sometimes it can be really hard for them to see you differently, no matter how much you demonstrate that you’re no longer that same person. Sometimes that’s a failing on their side. Sometimes it’s because the earlier breach of trust can just never really be repaired, even when everyone hopes to. Either way, you’re better making a clean start with a company that doesn’t have that history with you.

4. Employer wants us to report all outside work, not just conflicts of interest

My company likes to say they are not trying to be “Big Brother” but seem to enact policies that probe much beyond what other companies in the same industry ever do. I am very used to anti-moonlighting policies and those make sense: don’t do what we pay you to do for other people. Well, my company has a policy we’ve somewhat gotten around but they have recently been changes that makes it a bit harder. They want to know all outside work, including your hat-knitting business, working for a family business, unpaid time you may volunteer for anything that may constitute a business, how many hours per week, etc. Everyone must submit a form with “nothing to report” or report anything else and attest that they’ve covered all scenarios.

My work is in technical compliance, and I would never moonlight without explicit transparency for a number of reasons. I have a part-time side hustle in a creative realm completely unrelated to this work. There is zero overlap, and I do the side work under an alias. You could never google my name and find my side project. My boss knows the general nature of the side work, and has been fine with me not reporting it.

Many of us feel this policy is reaching too far into our personal lives and demanding information that doesn’t impact our jobs or our time at work. How should we handle this? Our company is shifting more and more toward Big Brother tracking and monitoring and it may be a mass exodus around here…

Most likely, they’re requesting it because they’re concerned that if they leave it up to each individual employee to decide what’s relevant, someone may make the wrong call and not report something that’s actually a potential conflict of interest. They’ve decided it’s safer to ask you to report it all so that they can decide if it’s a conflict or not. Depending on the type of work you do for your company, that’s not necessarily outrageous; there are jobs where that would make sense.

If you think it doesn’t make sense for your line of work, you and a group of coworkers can certainly try pushing back, explaining why you think it’s unnecessary — but all it takes to cause this kind of policy change is them having one person who decided something wasn’t relevant to report when it actually was. They may be overreaching in other areas, but this one probably isn’t worth the capital to try to fight.

Related:
interview with a conflict of interest professional

5. Companies promoting their businesses in comments on my LinkedIn posts

I post regularly on LinkedIn and have a good following in my industry. This past week, a company liked my post and added a comment, which was a promotion for their business. I’m considering deleting it because I don’t want my posts/profile used to promote other businesses. On the other hand, it reflects on them and maybe it seems quite dramatic to delete it. What are your views?

Delete it without hesitation. It’s spam! There’s nothing dramatic about deleting spam.

swinging grannies, the misdirected critique, and other times you said the exact wrong thing at work

Last month we talked about times when you said the exact wrong thing at work, and here are 20 (!) of my favorite stories you shared. There are also many not included below but which you’ll be seeing in Mortification Week later this year.

1. The insult

I once worked as an editor and I told an author that if they tried a certain method to make a certain change to their paper, it “might be worth a shit.” Shot. I meant shot. And I did not catch it before hitting send.

2. The inexplicable sneer

I had a phone screening for a job many years ago. There was a particular way of doing a standard task that I used more as a freelancer than in my current job because my boss at my job thought that method was inferior to another way. So of course they asked about it, and — even though I actually disagreed with my boss! — what came out of my mouth was, “Well, we don’t do that at Current Company” in the most contemptuous tone possible. It was like I’d suddenly channeled my boss.

I tried to immediately correct by saying I used the skill in freelance work and I disagreed with Current Job’s position but you will not be surprised to hear I did not get any further in that hiring process.

3. The memory

I told a room full of people living with dementia that I had “the world’s worst memory.” Do I? Do I really?

4. The criticism

I’m a marketing copywriter. At a job several years ago, the creative director was showing me a print mail flyer that she wanted to work with me on updating. As she was going over the changes she wanted to make to the design, I nodded in agreement and said, “Oh that sounds amazing! And good thing, this current design is awful. Who designed this?” She waited a beat before saying, “I did.” I wanted to crawl into a hole and die.

5. The poster

A coworker made a poster describing the work her church’s mission group did overseas, which included some health care/education outreach activities not routinely available for women in remote areas of that country. Under the accomplishments section, the poster read: “WE TOUCHED 75 WOMEN IN THEIR HOMES!”

That was over 10 years ago and I still use that phrase as a writing example where meaning has completely changed without key details.

6. The compliment

My boss had a meeting with local donors and the CEO happened to be present as well. In an effort to try and give a compliment about the size of the company’s current endowment, my boss instead said to the donor, “Have you met my CEO? He’s very well-endowed.”

7. The right hand

I was once being interviewed for a job by a man with one arm. I assured him before I left his office that he could count on me to be his right hand.

8. The brains

One Halloween, I dressed like a zombie at work. My boss let me know that he was heading out to lunch so I responded with, “Get some brains while you’re out!” After I said it I was like oh well … I’m a zombie, never mind, but luckily he had a sense of humor.

9. The bad example

I used to use the phrase “in case you get hit by a bus” as an example of why documented procedures were important. Not long after I started my current job, one of my colleagues kindly let me know that a very beloved member of another team had actually been hit by a bus, so I might want to use different wording.

10. The children’s librarian

Children’s librarian: I have put my foot in my mouth many a time during storytime. Once I implied that we should appreciate how cute the kids were because we weren’t sure if they would be here next year — then tried to overexplain while parents stared at me with jaws agape. Another time I complimented the kids on their blowing skills. My dad was in the audience with my niece that day as a bonus. We were pretending to blow out candles. It might not have raised any eyebrows if I hadn’t turned bright red and started laughing maniacally. I’m usually very good at storytime.

11. The interview

I work in HR and when this happened I was applying for an HR manager role and had over 10 years of experience. I was meeting with several people one after the other and when one asked me to come to her side of the desk so she could share information on her computer, I said, “Sure, you’re already harassing me so why not?” Why and how this came out of my mouth was a mystery then and still is 10 years later.

12. The microbiologist

Oh man, I work in Microbiology.

“I think I have gonorrhea.”

Or any other number of things.

Usually followed by, “I don’t have gonorrhea, I have gonorrhea.”

13. The client service

I was following up with a client who hadn’t responded when I realized I ended my email with, “If you have any questions, don’t call me!”

14. The question

I’m in OB-GYN. Many years ago I had a patient who was here for an abortion. I noticed she was holding some stuff in her hands, as we talked, and she seemed to be annoyed to be dealing with it. I encouraged her to set the things down on the desk.

“Thanks,” she said. “I don’t know why but my husband wanted me to hold his wallet for him.”

“Can’t he keep it in his pants?” I asked the patient. Who was there for a pregnancy she didn’t want.

We both recognized what I’d said at the same time. Fortunately she thought it was hilarious. I hope I brought some light to her on a rough day.

15. The poor choice

I walked to our print room and saw two of the accountants pulling apart a printer to find a jam. I laughed and said, “What, is the printer guy dead?”

Yes. Yes he was.

16. The battle against the aged

I used to do charity collecting with friends at university, for a different charity each week. So, one week the patter was, “Could you spare any change to help fight cancer?” and the next was, “Could you spare any change for [UK charity] Help the Aged?”

Looked over during the second week’s session to see some passersby in absolute hysterics because my friend had asked them for change “to help fight the aged.”

17. The pic

At my previous job, I was in charge of onboarding all new hires. We used the DISC (I know, I know) and hung up each person’s profile with a picture of them near their desk. Usually, I would say, “Can you please send me your DISC pic?” but once, to a male new hire, I said, “Can you please send me your dick pic?” I quickly corrected myself, turned eight shades of red, and then chose to rephrase my statement moving forward. I still cringe when I think about it.

18. The swinging grannies

I work in the performing arts, and at one interview for an adult education role I expressed my desire to extend community aerial circus workshops to older people by declaring, “I want to get grannies swinging!’’ Cue irrecoverable giggles from the panel.

19. The fashion

There was this person in my office who always had the BEST outfits — super well-fitting, super put-together yet fun, made animal prints (something that’s not always my thing) look super cool … Aaand for whatever reason, anytime I wanted to complement her, my brain decided to tell her how “fun” her outfits looked. Which, like, you can get away with once or twice, but I said this so often she must have thought I was determined to passive-aggressively insult her fashion sense.

We also worked on different teams, so this was probably 70% of my interactions with this person. I genuinely thought she was very cool and wanted to be work friends, but I guess my brain was intent on sabotoging me.

20. The father

About 20 years ago, I worked in a group of mostly under 25-year-olds in a call center. We were a high-spirited bunch new-ish to the working world and not particularly serious. There was a lunchroom with a big TV where we would eat in shifts, chit chat and watch junk TV programs, including one where the host would announce “You ARE” or You ARE NOT” the father after a mother’s paternity test.

One time at a meeting right after lunch, our boss announced she would be taking time off because she was pregnant. Out of my mouth flew these words: “Congratulations! Do you know who the father is?”

is it wrong to hire a replacement before an employee is fired?

A reader writes:

My company has a habit of recruiting and hiring a replacement for fired employees before the person has actually been fired. The replacement doesn’t start work until after the original employee is gone, but the company is recruiting and interviewing before they’ve told the person they will be out of a job (and the person has no idea the company is actively interviewing for their spot).

I suppose that this is … practical? But it feels so slimy! They’ve done this secret recruitment, not advertising the position in their normal ways so no one sees that it’s open and figures out what’s happening. It also prevents anyone internally from applying for these positions because they obviously don’t advertise them internally so the person being fired doesn’t find out.

It all feels sneaky and gross to me, and makes me think I would have no idea if my job were in jeopardy (since the people who were fired were blindsided, no PIP, performance conversations, etc, which is another bad practice of course). Am I overreacting?

I answer this question — and two others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

Other questions I’m answering there today include:

  • Should I ask older employees if they know basic functions in Word and Excel?
  • Should remote workers be paid less because they have fewer work-related expenses?