interviewer didn’t ask me any questions, people keep asking for unpaid consulting, and more

It’s five answers to five questions. Here we go…

1. My interviewer didn’t ask me any questions

I just had my second ever job interview (I’m a college student applying to a student job on an editorial team at a big media company). I feel pretty good about it. The atmosphere was nice and relaxed, they seemed enthusiastic about me and my experience, there were no major blunders.

However, what really surprised me was the lack of questions on their part. Most of the interview time was spent on them telling me about their processes and the duties I would have on the job. I was asked one (!) question by one of the interviewers and it was a very general one. He asked me to tell him about the internship I recently had at a related company and “about my life in general.”

I’m satisfied with the answer I gave, but … I prepared for so much more! I spent hours researching the company, thinking of possible questions and preparing answers to them. Now I feel like there were barely any opportunities to showcase my abilities and interest in the job.

What does the lack of questions mean? Is it normal? Is it a sign that they weren’t interested in me after all? Or, to the contrary, is it a sign that they’re already set on hiring me and didn’t feel the need to ask many questions? Please help clear up my confusion! (In case you’re wondering: This is the only interview / final stage, there will not be more interviews that could potentially include actual questions. They said they’ll get back to me with their hiring decision in a couple of weeks.)

It mostly means they’re a bad interviewer.

It’s possible they feel like the stakes aren’t that high with a student job and so they’re more interested in warm bodies and they figured they’d just tell you about the work and see if you want to do it — but I’d argue that also falls under the “bad interviewer” umbrella, because even in a very junior level job, there are great candidates and terrible candidates and everyone in between.

Sometimes, too, the person who is charged with interviewing student candidates is fairly junior themselves and doesn’t have much/any experience hiring and so they’re sort of winging it … but you can see this with more experienced managers, too.

Chalk it up to a bad interviewer.

2. Wedding gift for my boss

My whole team and few coworkers in other departments are invited to my boss’s wedding in August. I wouldn’t have RSVP’d yes except that everyone else at work who was invited is going, so I am too. It’s a weekend in a very popular midwest summer destination about six hours from where we all live, and the cheapest hotel is ~$400 per night with a minimum three-night stay. Honestly, the money is not an issue and my husband and I are not stretching the budget to attend. That said, I feel odd about gifting my boss cash? Especially with the above costs considered. But is a boxed gift appropriate? They don’t’ have a registry that I can find (it’s a second marriage for both and they have lived together for a very long time). Is cash in an envelope going to be weird when 1) it’s my boss and 2) I know that they make three times my salary? Mabye I’m overthinking but the dynamics just feel odd and I’d love some direction.

Yeah, don’t give an envelope of cash. Frankly, I think this is a case where it’s okay to attend a wedding and just give a card, because this is your boss and the rules about not feeling pressured to give upward are still in play, despite it being a wedding. But if you’re uncomfortable with that, can you and your coworkers go in on a group gift based on something you think your boss would like? Everyone else is probably struggling with this problem too and that would solve it for all of you. (Just don’t pressure anyone to contribute — ask other people what they’re doing and present it as an option if people want to.)

Also! You don’t have to go just because your coworkers are going. A minimum three-night stay six hours away is an enormous ask, and I wonder if she issued invitations without actually expecting most of her colleagues to make it! If you’ve already RSVP’d, you may feel locked in, but if we could go back in time I’d encourage you to feel comfortable having a conflict that weekend and just sending well wishes.

3. How to say I won’t work with a specific child again

I have been dealing with a difficult situation at work, and am considering presenting management with an ultimatum. I work in early years education and for the past few months a child in my class (A) has been hitting me, kicking me, throwing water at me, etc. A has additional support needs and is young enough that they cannot injure me (although I did have one bruise that took two weeks to fade). I am one of several teachers in the class but this energy is only directly at me. We’ve had weeks with no incidents, or up to four incidents in one day. The stress of this has caused me to break down in tears several times, once so badly I went home for the day.

I was just informed I will “probably” be teaching A’s class again next year. I do not know if I will be able to return next year if this is the case. Management have said the right things to me about ensuring my safety and that I can take time away if I need to, but the only measure that’s in place is I write down the details of the incidents when they occur and to my knowledge no one has ever looked at this. I have had to fight for acknowledgement that this is a serious problem that requires action and am feeling burnt out and unappreciated. After months of my complaints, the school has started arrangements to hire a shadow teacher to support A but there is no guarantee this will stop this behavior.

I have worked here for several years with consistently glowing performance reviews. I am also uniquely valuable as I possess desirable niche skillset X but without common qualification Y which would entitle me to a 50% higher salary. These things are never certain but I believe they’d be willing to do a lot to keep me. I’m also in the fortunate position of being able to survive financially without this job, although I adore it and would be very sad to leave.

My question is about how to approach this. I read an old letter about presenting an ultimatum and you advised against over-explaining. I agree with this, and am lucky in that there’s not really a middle position, just don’t make me teach A anymore, which makes things a lot simpler. I work for an extremely small school, there’s no HR, and I suspect the reaction I’ll get will be confused sympathy. I don’t feel that anyone understands how stressful the months constant vigilance and random attacks have been and therefore my threatening to quit will make me look overemotional and unprofessional.

You don’t need to go straight to “I will quit over this” — just ask directly for what you want. For example: “I am not comfortable teaching A again for safety reasons and would like them to be placed in a different class.” You might also point out that since A hasn’t attacked anyone else, they might be more likely to thrive with another teacher — but either way, clearly state that you are requesting to have A moved.

If they refuse and you’re willing to quit over it, the next step would be a statement like, “I want to be up-front that this is something I am considering leaving over. Is that the best solution or is there anything else we can do?”

Caveat: I don’t know enough about early years education to know how often this kind of behavior comes up and if it’s something people working with young children are expected to be willing to work around (or for that matter, what the right steps are for the school to be taking, although I imagine other steps do exist since young children are essentially feral creatures). If they see it as something that anyone working with this age group needs to be prepared for, they may feel like the issue is bigger than the situation with A and that it’s more of a mismatch with the work. That doesn’t necessarily change anything about how you should proceed, but it’s something to include in your thinking too.

Related:
how to say “I’ll quit over this”

4. People keep asking me for unpaid consulting after I say no

I’m taking three to six months away from paid employment. I want to move into a new field that’s significantly different — for anonymity, let’s say teapot making to space tech. The only way to focus sufficient time and capacity to achieve this is to take time out from full-time employment. I’m making good progress, and one of my actions has been to reach out to my network to see if they have space tech connections or leads. Sometimes they ask for my resume which, while weighted heavily towards the experience I’m building in space tech, also references teapot making.

What I have found is that some connections interpret this as me being available for unpaid teapot consultancy. I am highly experienced in my old field (30 years) and if I was to consult, I’d charge and earn high fees. However, what is most important right now is time. I have a full program of professional activities to build my space tech reputation and knowledge. I am not looking for teapot projects (paid or unpaid) to fill in time.

I state clearly to these connections that I am fully focused on space tech for the next two months and will not take on other projects until then, but I’ll bookmark their project and if I decide to refocus on teapots after that, I’ll get back in contact. This message does not seem to get through. I get persistent requests to continue to be involved in teapot startups — like emailing me details of a project (which I haven’t discussed or agreed to support) on a Sunday and texting me wanting to speak the same day, then texting me again on Monday morning following up. I’ve had similar experiences where I decline a project and the requestor keeps asking, or behaves as though I’ve agreed to do it when I have said no.

Is this usual in business? Do I need to just to keep reiterating the message that I am focusing only on space tech for the next two months, or is this a culture/communication difference and other wording would be more effective? I want to remain professional and keep the option for future business open (if space tech doesn’t work out), while also communicating clearly without appearing abrupt or rude. Are there any insights or scripts you can provide?

No, it’s not usual, which makes me think something about your wording might not be as clear as it needs to be (although it sounds pretty clear!). I would stop saying that you’ll bookmark their project and get back to them if something changes, since that may be muddying the message. Instead, just say, “I’m not currently taking on teapot projects so can’t help, but best of luck with it.” If you can refer them to someone else instead, you can do that. But otherwise stick with “I’m not currently taking on this work” and don’t get into whether you might change your mind in the future.

After you do that, if someone continues to ask for your involvement, say this: “I apologize if I wasn’t clear: I am not available to assist with this. I hope you can find someone who can help!”

5. Can my job make me close the store five nights a week?

I am a key holder closing the shop three days a week and the other days I do restocking, customer service, etc. Now my bosses are trying to give me five days to close, which I don’t want because it is a lot responsibility and I burn out. Can they force me to do that?

Yes, they can make it a requirement of your job. But you can try pushing back, by explaining that you don’t want to or you’re not available at those hours that many nights per week or whatever makes sense. They can still decide it’s a job requirement for you now, but you can have a discussion about it where you attempt to change their minds. If they want to keep you, they should have at least some incentive to try to find other solutions (if they exist).

the printer destruction, the metronome denial, and other dysfunctional behaviors you’ve been driven to by a toxic office

Last month we talked about what dysfunctional behavior you’ve been driven to after a toxic office warped your norms, and here are 15 of the best stories you shared.

1. The printer destruction

At a past job, management was extraordinarly cheap. My printer was over a decade old and was slowly dying. Normally this wouldn’t be a big deal but it was my job to print payroll and A/P checks and every few checks would jam. It would take me hours to complete this task that should have only taken a few minutes. Multiple times I requested a new printer or a repair but was told it “wasn’t in the budget” and they could only make an exception if it was completely dead and unable to print checks at all. I was just supposed to put in the extra hours to get it done (I was salaried, of course).

When the budget for the new fiscal year came out with another $0 in Equipment & Repair for my department but multimillion increases for executive salary and bonuses, I kind of lost it. I smashed the printer to bits in plain view of everyone, then submitted another request for a new printer stating this one was now dead and completely unable to print checks.

It was approved and I never got in any trouble. I’m normally a pretty shy and quiet person and now that I work in a sane environment, I can’t imagine that I ever did something like that. But that place was a dumpster fire x 10. It took me about three years after leaving to recover my mental health.

2. The metronome

I put a metronome in my desk because I wasn’t allowed to listen to music (even with headphones) (they said it was a safety thing but there was no reason we couldn’t have headphones). I was alone in the room but even stuff like tapping my fingers on the desk when the boss was in earshot would get me talked to. I just needed some kind of noise before I went nuts from total silence. I had it for months and whenever anyone asked me what that noise was I told them I couldn’t hear anything and had no idea what they were talking about.

3. The badgers

I sent coworkers photos of increasingly angry badgers.

My toxic company assigned projects that needed input by at least four teammates in various roles. Rather than go through the hassle of figuring out who missed deadlines, the project owner was always held responsible despite having zero authority. To enforce deadlines, were expected to “badger” our coworkers into prioritizing the work we needed them to do (often over work that affected their metrics).

Every project owner had different strategies. Some bribed via cookies/chocolate. Some went the target’s office and stood there. Some called incessantly. I had a folder of badger photos, ordered from sweetest (sleeping baby badger) to angriest (snarling adult) that I would email to my target depending on how close the deadline was. Emailing my coworkers a giant picture of a badger that looked about to bite them as a deadline reminder was considered completely normal in that culture.

4. The box

I would start each day by looking around the office for a box that could easily be emptied, so that I could quickly pack up my desk in case I rage-quit in the middle of the day.

5. The work stoppage

I worked on a highly dysfunctional healthcare team where the manager of the team had no control or knowledge of what was happening within the team. It was in injury prevention and we consulted to health facilities across a large geographical area.
The most experienced person on the team was well liked by our clients (health care workers) but he was very competitive and a know-it-all. His wife was the executive in charge of our funding, which he let me know within seconds of being introduced to him. He threatened the manager and manipulated her to do his bidding because of his wife’s power. The other team members had control issues, were always busy but were actually under-performing, and were also competitive. I joined the team as a high-achieving go-getter and I out-performed everyone in my initial metrics, and the clients loved me.

My fellow team members were outraged that I would drop onto the team and out perform them and so they systematically froze me out. I got moved to an office that was an annex of an extremely old building, in a dodgy part of the city, with terrible heat in winter and no A/C in summer, leaky roof, and at least 45 minutes from our main office. Most of the projects I was working on were re-assigned. I got tasked with busy work (e.g., copying a protocol from one document to another, moving a pile of supplies from the right hand corner of the storage room to the left hand corner of the room). It got so bad that any work I did was re-written by the other team members, not because it was wrong, just out of principle and so they would have something to complain about.

So, I stopped doing the work. It turns out that my office was a few blocks from a pool and a beautiful park. I would go into work in the morning, make sure my was presence was known, and then go workout and hangout in the park for the day. Or, I would go into the office, send an email making sure the team was attached, head to the beach for the day, have some drinks and cannabis, then go home. I couldn’t be fired because I am unionized and they moved me to a part of the city where nobody would ever go, so why not?

Overall it was an extremely stressful and terrible experience, I hated every minute of it, and I eventually quit before my contract was up, which caused a scandal. But at least I got to spend one summer getting paid to be high at the beach!

6. The root canal

Went in for a root canal and told the dentist I was looking forward to a relaxing afternoon.

7. The costly bathroom breaks

A coworker told me that he was working an extra unpaid half hour each day to make up for bathroom breaks, and this is what he’d been directed to do at his last job. He was early career and I’m pretty sure that prior job was his first one out of school so he didn’t realize this wasn’t normal or legal.

8. The disappearances

I work in an office with fairly high turnover for normal reasons (young staffers go to grad school, people move across the country for a spouse’s job, best people get poached by higher paying private industry). This is generally met with congratulations, a farewell happy hour, and a rather frequent rate of return years later!

Except two bosses ago: she took every person transferring to another department, going to school, or moving away as a deep, personal betrayal. She reacted with raging, then silent treatment, and often told people they couldn’t tell anyone they were leaving so during her tenure people just …disappeared. Without a transition plan, never mind the happy hour! I took to noting who she was ignoring and sidling up to ask if they were leaving and if so could we secretly work out a transition plan and a happy hour? Which resulted in scheduling turn-over-your-project meetings on other floors and sneaking out in batches to hit the bar. And then no one mentioning that person in Crazy Boss’s hearing again. The delight when she was fired!

9. The bingo card

I once had an obnoxious, incompetent, noisy coworker. He worked in marketing and was genuinely terrible at it. He was rude to clients and coworkers alike, had a very weak grasp of what our small company did, and talked at his intern officemate loudly and unceasingly. My (then undiagnosed) neurodivergence often manifests as auditory processing issues and a keen awareness of when other people are being treated unfairly. We did not get along.

Alas, he could do no wrong in the eyes of our (also terrible) CEO, and he was there to stay. So my only option was to play bingo.

Since I had no trouble hearing this guy from my office, I created a long list of this guy’s audible offenses. Every morning I had the list randomly populate onto a bingo card, and I’d start checking off boxes as he fulfilled the conditions. Some memorable entries included: yelling “oh come ON” at his computer, blaming the intern for his mistakes, complaining about the website design that he insisted on, threatening to report something to the CEO, trying to say something “politically correct” but somehow looping back around to something wildly racist instead; it was a very, very long list.

It … sort of helped? I was able to redirect my aggravation away from the guy and instead get weirdly excited to check off a bingo box, or annoyed that he did something that wasn’t on my card that day. And it was always fun/depressing to get five in a row. But I absolutely spent way too much time and energy on Asshole Bingo.

(In case anyone is wondering, the free space was “Blew up the Bathroom”. Because he did, every. single. day.)

10. The book

The director of the org decided that their drop-off in client interest and some failed programs were the result of internal communication failures (spoiler: they were not) and assigned all ~200 of us a book on effective communication and required us to attend a two-day in-person training. But the publisher of the book had a strong religious association, and the material was presented via a long, convoluted story about a man who was having trouble in both his marriage and at work because he was stuck in a “communication box.” The story referred to this “box” multiple times on every page.

We were all pissed off about this assignment and, because I am petty (and I was leaving two months later), I scanned a page of the book that was especially box-heavy and replaced every instant of “box” with “penis.” Then I sent it to the multiple printers in my unit, so whoever went to get their print job had to look at a doc that had phrases like, “But to communicate effectively, he would have to overcome his penis.” Another one of my colleagues took the book home for the weekend and brought back a vase of gorgeous paper flowers that she’d made from all 200 pages.

The irony? My unit was the comms staff.

11. The contrarian

I had a coworker who was so argumentative that I started asking her for the opposite of whatever I needed from her because it was the only way I could get anything done.

12. The coveted meeting invitations

In my old job, there was a big premium placed on being invited to meetings, as you would lack key context and info if you weren’t at certain meetings, and I think some were weirdly like a status symbol. I would look at my colleagues’ calendars and when I would see a meeting that I was interested in would try to snag an invite. Depending on the colleague and the meeting, I might be direct about it and just ask if it’s something I could attend, or might say something more indirect like,” Hey, do you know if there’s a meeting planned to discuss X? I very much would like to join if so because that would help me with my work in Y [thing that was tangentially related to X].”

Others did similar things, including a colleague who would just show up to meetings even if they weren’t on an invite. I remember one meeting where the person facilitating basically asked everyone except the core team to leave because there were way too many people there that didn’t need to be.

The whole thing was bizarre and I think a sign of how poorly communication flowed and probably some other toxic traits, but glad to not be a part of that anymore. I didn’t even realize how odd this was until joining other jobs and seeing that this was not normally the case.

13. The budgetary authority

Previous non profit job where my manager would not give me answers to anything, from what supplies to order to how something should be managed, so I stopped asking and would make decisions I had no business making (I was 22!) and in my next job my manager had to remind me to not make major budgetary decisions without them.

14. The spreadsheet

I worked in a division that devolved into an insanely toxic, backstabbing culture within a few months. It was completely out of step with the rest of the company, and when it was clear that the source of the problem wasn’t going to be dealt with, we all started looking for ways to get transferred to other divisions. Internal politics being what they were, we had to be extremely careful not to leak anyone’s transfer plans before the ink was dry, but also, us underlings were all trying to help each other find spots. Every conversation was a minefield of trying to remember what secrets I was keeping for whom and from whom.

I used to keep a spreadsheet of what I “officially” knew vs what unofficially (but much more accurately) really knew about everyone’s long term plans.

I don’t miss it.

15. The long walks

My last job was 95% pointless little tasks because my supervisor insisted on doing all the actual work completely by herself, so I was really struggling with motivation and focus. She eventually disciplined me for wasting time online (she had screen surveillance software installed without telling me) but I could not for the life of me do a full day of email bullshit and office supplies inventory without losing my mind.

So while applying for everything I found to get out of there, I started taking long walks. I would pretend I was just going to make tea and just disappear (my supervisor never noticed). Our building was the kind with multiple smaller companies inside and was gigantic. There were lots of places one could go without an access card. I found several nice little spaces with comfy chairs and plants and windows, unsupervised kitchenettes with free coffee, and even a storage room from a theater company with giant paper mache dinosaurs.

By the time I actually got an offer somewhere else, I was enjoying this new life so much I almost didn’t take it. I’m glad I still did, though, because it’s still so much more rewarding doing the actual work I studied for.

should sloppy writing be a deal-breaker when hiring?

A reader writes:

I’m getting a lot of applicants for jobs like welders, electricians, etc. These resumes tend to have more mistakes (think grammar and spelling errors). I’m having a hard time figuring out if a candidate’s attention to detail on the application is actually a reflection of their ability to do a good job in these jobs. I’m interested in hearing your opinions because for other positions (like admin or office) I would strongly consider the attention to detail.

I answer this question — and two others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

Other questions I’m answering there today include:

  • What should I tell a student employee who asks why someone left?
  • Is “thanks in advance” rude?

my employee says everyone is rude to her, but she’s actually the problem

A reader writes:

I supervise a team that provides internal services to other employees, some of whom are demanding customers but are on the whole polite and professional.

I have one team member, Jamie, who is convinced that the majority of her interactions with our customers are deliberate attempts to demean her or are outright rude or demanding. I have expressed surprise about this on a number of occasions, as with the majority I’ve never encountered an issue with their behavior. Jamie counters that this is because I have a higher status in the organization. I want to allow for the possibility that this might be true, but I’m still struggling to see any evidence of it, particularly as I’ve had candid conversations with her peers and they have not encountered any issues. Our entire team is the same race, sexual orientation, and gender, so I don’t think that plays a role.

95% of these interactions are by email, so there would be a paper trail of evidence. I’ve encouraged Jamie to forward any problematic communications to me, which she has never done. Sometimes emails will be sent to both of us, and Jamie insists it is rude or demanding and all I see is a perfectly polite request with a please and thank you.

Further, many people have complained to me about the rudeness of Jamie’s emails, which I have, in fact, seen plenty of evidence of.

What am I missing here? I suspect Jamie has a lot of self-esteem issues and anxiety, but I can hardly tell her to go to therapy and work on her personal issues. Telling her I see no evidence of it, even if true, feels dismissive, as Jamie is clearly struggling with something in these interactions.

It’s not dismissive to say, clearly and kindly, “I have reviewed the emails that you’ve told me you see as rude or demanding, and they’re not landing that way with me. I have also talked to others on the team to see if they’re encountering issues with rudeness and they’ve told me they’re not. I believe you that some emails are landing rudely with you, but so far I’ve been unable to find any that I think an outside observer would label that way.” If you want, you could add, “I think we need to consider that your expectations aren’t aligned with what most people consider standard professional emails.”

In fact, I’d argue it’s a kindness to her to let her know that! If her reality is “most people I interact with at work are rude to me,” it’s useful information for her that no one else sees it. Maybe she’ll decide you’re all delusional, but it’s still a kindness to tell her.

But this is complicated by the fact that Jamie is sending rude emails herself, and you’ve got to address that part too. And that’s a weird twist! How is she interpreting objectively normal and mundane emails as rude while sending out rude emails herself? Any chance she has a large chip on her shoulder that makes her interpret anything sent to her in the worst possible light, and she then responds accordingly (so she thinks someone is being rude when they weren’t and then is rude in her reply — or even in future emails to that person because now she’s nursing a grudge)?

Either way, all you can really do is to forthrightly address any emails she sends that aren’t in sync with the way you expect team members to talk to colleagues, as well as to address the pattern itself. You’ve got to tell her what she needs to do differently and then hold her accountable to that.

Meanwhile, you can tell her that the offer always stands that she can forward you any messages she receives that she thinks are out of line. (It’s interesting that she hasn’t taken you up on that so far.) Also, the next time she says that an email sent to both of you was rude or demanding, ask her to tell you exactly how she thinks it should have been written instead. That may shed some interesting light on where she’s coming from.

But ultimately, this is all out of key enough that I’d want to take a look at Jamie’s work more broadly, because I’m skeptical that this is the only problem with her judgment and the way she interacts on your team.

employee’s skirts are too short, blessing the food at work event at my home, and more

It’s five answers to five questions. Here we go…

1. Do we need a dress code because one employee’s skirts are too short?

I work in a small marketing office and am part of the leadership team. It shouldn’t matter for this, but I am a woman. We have no written dress code and it is pretty casual. To give you an idea, leggings and tracksuit bottoms are not that uncommon, nor are hoodies and shorts. But I’m not sure that means we have actually no rules. At the extreme end, swimwear and booty shorts would not be okay, nor would a t-shirt with swear words on it.

One staff member, Barbara, stands out a bit in how she dresses — think very short dresses (with tights underneath) and sometimes low-cut tops. I personally don’t care (and have always mentally marked this as a choice but not one that impacts my assessment of her work, which is good, or her character). Another member of staff, Lisa, has asked whether we need to consider tightening the dress code. (I think Barbara was doing something during a break that meant her dress had ridden up, and Lisa has raised it off the back of this.)

One option of course is to do nothing. And maybe that’s fine. But there is a line — no one should have to see their colleague’s underwear. Should we talk to Barbara about this? If we do, how can this be phrased in a way that isn’t awful? I don’t think we want to try to construct an entire dress code because of this either, especially if it were aimed solely at women or solely at “too short skirts.”

I know you don’t want to construct an entire dress code because one person isn’t following it, and you don’t have to — you could just talk to Barbara and let her know that at least one outfit recently exposed her underwear and ask her to ensure she’s wearing clothes to fully cover her undergarments.

But I’d argue that it’s a kindness to spell out more formally what isn’t okay. So far, everyone but Barbara has picked up on it, but given that your office does have some expectations around dress, it’s not ideal to rely on people figuring out those expectations on their own. You might be thinking, “Most people look around and figure it out” — but as you’re seeing, inevitably some of them will get it wrong. Since there is a playbook that you expect people to use (just an unwritten one), it’s kinder to everyone — and better management — to spell it out.

It doesn’t need to be any more proscriptive than the current expectations. It could simply spell out what you’ve spelled out here — no swimwear, booty shorts, or t-shirts with profanity, and clothes should provide enough coverage that undergarments aren’t exposed.

Someone still needs to talk to Barbara; you shouldn’t just roll out a new dress code without explaining to her what she needs to change. But ideally you’d do both.

Related:
our interns are clueless about our office dress code

2. Construction noise when you’re working from the office

I work in a hybrid environment, and our office is located in a multi-tenant building. For the past one to two months, another suite in the building has been undergoing a major retrofit for a new tenant. About a quarter to half of the time, this has involved very loud construction work (concrete boring rather than light drilling), and we occasionally feel vibrations as well. I’ve reduced my in-office days to the minimum required, and when I am on site, I rely heavily on noise-canceling headphones throughout the day. This has helped but I still notice the construction.

How much and for how long is it reasonable to expect office staff to work in conditions like this? Management seems sympathetic to the disruption but hasn’t suggested increasing our work from home days. Management did say they requested that the most disruptive building work be done outside of normal office hours. Is this enough? Should I be expecting more?

Are they actually doing the most disruptive work outside of normal office hours now? If so, that may be the most you can expect if your work really does require you be in the office X number of days this week. If it doesn’t really require that, then it’s reasonable to ask if you can increase your work-from-home days until the construction is done (or at least until the loudest phase of it is done). That request will be stronger if it’s based on “the noise is giving me headaches” or “I can’t hear people on the other end of my call” rather than just “I still notice the construction even with headphones.”

It’s also reasonable to ask about what the timeline is likely to look like, since it’s probably easier to tolerate if you know this is the final week versus if you know it’s going to be like this for months.

3. Blessing the food at an event with employees at my home

I supervise a team of about eight people across multiple offices, and recently, when everyone happened to be in town, I invited them all to my home for dinner. I was explicit that this was an optional, after-work event. I encouraged people not to bring anything (although a few brought desserts, as people will do). When it was time to eat, I offered a brief blessing on the food, a tradition in my faith (and something I think we’ve never skipped in our home, although I’m confident the deity I worship would get over it if we did for one meal).

No one seemed uncomfortable, but after the fact, I wondered whether that was an overstep. On the one hand, members of the team are of different faiths (or no faith at all), and I certainly wouldn’t want anyone to feel uncomfortable. I’d never bring up religious issues in the workplace, and I have no desire to proselytize to my supervisees. On the other hand, this was an event in our home and we were (briefly) observing our usual customs. In future, what would you advise?

Yeah, ideally you’d avoid it when it’s a work gathering, even though it was at your house. But how overtly religious was the blessing? If it was an “in Jesus’s name we pray” type blessing, that’s much more likely to make someone uncomfortable (and be inappropriate for a work gathering) than if it was a fairly general appreciation for the food without any mention of specific sacred figures or texts.

4. I keep missing a morning meeting because of a medication side effect

I work on a team of three. Until a year ago, my team all worked mostly or completely remote. My boss, Rachel, still does, as she lives in a totally different time zone. The third member of our team, Phoebe, and I would do separate check-ins weekly with Rachel. But our company moved to a new location and started requiring all employees within a certain radius of the office to come in on a hybrid basis. Employees outside that radius are allowed to stay fully remote. Phoebe and I are hybrid, and Rachel is remote.

We started doing team check-ins, with Phoebe and me in a conference room and Rachel calling in. Except Phoebe and Rachel are both morning people, starting work at 7 am my time (Rachel is often online even earlier because she is in a time zone ahead). I am … not. I tend to arrive to work closer to 9:30–10, with 10 being the latest allowed by the company. We compromised on a check-in time of 9:30.

Fast forward a few months, and I am on a medication that has a side effect of fatigue, which has hit me badly. I’m still in the office by 10, so I am within the bounds of company rules, but there have been multiple occasions where I have fallen back asleep in the mornings or overslept and missed the 9:30 call. I have explained several times it’s a medication side effect and apologized profusely. But I can tell Rachel is annoyed, even though she always says it’s okay.

I missed the call again today. Phoebe is on a sabbatical right now, so it is just me and Rachel. Rachel’s temporary solution is to have me take the call from home at 9:30, then come to the office, but we’ll need to figure out a more permanent solution when Phoebe returns in a couple months. Rachel has noted she and Phoebe prefer early check-ins, and it doesn’t really make sense to return to separate ones since Phoebe and I will be in the office together.

I know I am the problem here. I am the one who keeps missing the call. And I feel like a child every time I have to say I overslept or missed an alarm again. But I have talked to my doctor and there isn’t much she can do without putting me on a different medication that runs the risk of even worse side effects. I feel like I’m not being heard that this is something that has a very easy solution. If we moved the call an hour later, this would not be an issue. How can I lay this out and make it clearer I need a later check-in time? At least until I figure out a solution that helps me get out of bed in the mornings.

Approach it as a medical accommodation: “I am as frustrated as you that this keeps happening and because it’s medical, at this point I want to ask if we can move our meetings to 10:30 as a medical accommodation, or a later time if you prefer it? I can talk to HR about a formal accommodation if you think I should, but I thought I’d check with you first in case you don’t think going that route is necessary.”

5. Working a full-time job and a part-job for the same employer

My organization allows full-time employees to hold a part-time position within the same organization. I don’t understand how the organization does not get in trouble for violating the Fair Labor Standards Act (FLSA) with regards to non-exempt full-time employees.

If I work 40 hours this week at my full-time job, how is it allowed that I could then come back and work another 12 hours on the weekends as a part-time position doing something completely different and not accrue 12 hours of overtime pay? It is the same company, and the same pot of money that pays each person. Am I missing some crazy loophole?

Nope, that’s illegal.

If an employee is non-exempt (meaning not exempt from overtime) their employer must pay overtime (time and a half) for all hours over 40 in the week, even if the employee is working two completely different jobs for the same employer. That’s true even if the part-time job on its own would be exempt; if their “main” job is non-exempt, then the additional work gets treated as non-exempt too. (The only exception to this in the law is for government employees, and only if the part-time job is only occasional or sporadic.)

I’m too disabled for my company’s retreat

A reader writes:

I just started working for an all-remote company who announced an in-person retreat not long after I was hired. (And after I specifically asked during the hiring process if any travel was required and was assured it was not, but anyway…) I am disabled (albeit not visibly), so travel is a struggle but usually doable, and the vibes I got from leadership were “you better have a really good reason for not attending.” I was still early in my probation period, wanted to make a good impression, so I sucked it up and agreed to attend.

The retreat is coming up, and leadership has been infuriatingly coy about details, but the more they share, the more I realize this is going to be a nightmare and I physically cannot do most if any of the “fun” team-building activities. In another situation, I would pull out at this point, but my plane ticket was nonrefundable and my reputation is still on the line. I am anxious, frustrated, and just generally upset about the whole thing.

I’m meeting with my manager this week to basically disclose my disability and explain I will be sitting a lot of stuff out.

Any advice you could provide, about this conversation with my manager, how to survive the trip, how to handle questions about why I am not participating, how to professionally communicate to leadership that accessibility extends far beyond just booking accessible hotel rooms, anything would be so helpful.

This sucks, I’m sorry.

I would start with this: “As more info has been shared about activities at the retreat, I’m realizing I won’t be able to participate in most of it, and possibly none of it, because of a disability. Having to field lots of questions about why I’m not able to participate obviously isn’t a comfortable situation to be in. Would it make sense for me to skip this one and attend in the future if they’re more accessible?”

Or if you’d prefer to attend at this point, despite the situation they’ve created: “As more info has been shared about activities at the retreat, I’m realizing I won’t be able to participate in most of it, and possibly none of it, because of a disability. Can we talk about what the logistics will be since I won’t be able to do X, Y, and Z?” They may be caught off-guard and not have a good answer on the spot, so if there’s a way you’d prefer to handle it, offer that up (like “I’d be happy to attend the potato sack race and cheer from the sidelines, but for the afternoon of zip-lining, I think it would make sense for me to stay back at the hotel” or whatever you’d ideally want to do).

If you go and get questions from coworkers about why you’re not participating, it depends on how much you’re comfortable sharing. Anything like the following would work:
* “Bad back, can’t!”
* “Medical stuff, I hope you have fun though!”
* “My doctor would kill me.”
* “Medical restrictions, but it looks fun!”

If you’re breezy and matter-of-fact about it, most other people will be too. But if you encounter anyone who’s determined to “fix” the problem and find a way for you to participate (which can be well-intentioned or can just be someone who’s a busybody), you can shut that down: “Oh, I appreciate it, but this is the safest option for me so no thank you.” … “I don’t want to get into medical stuff at work, but there isn’t actually a way to make it safe for me. Go have fun, I’m fine!” … and if necessary: “Truly, no.”

I’d also recommend talking with HR to explain the situation and ask that they ensure accessibility is given more consideration in the future. It sounds like this possibility wasn’t on anyone’s radar at all, and it needs to be. Sometimes that happens when a company has never done a retreat before, or with a new and growing company that is brand new to having to consider the diverse health needs of a workforce. If they’re large and have been around a long time and have done in-person retreats before, this is a lot more startling. But either way, they need to get it on their radar now, and I’m sorry you have to be the messenger.

should you tell your boss you’re taking a mental health day?

A reader writes:

I work in a healthcare-adjacent job with a pretty generous leave policy. When folks are going to take a sick day, it’s our practice to drop a note into Teams and say, “Not feeling well, taking a sick day, contact X about Y if it’s urgent, see you tomorrow I hope.” Sometimes folks will add a bit more info — saying they have a migraine or they caught the flu going around, etc. — but there’s nothing along the lines of needing to justify it to your manager or your team. If you’re sick, you’re sick and you take your leave.

What I’m wondering about: quite often younger employees will specifically note that they are taking a mental health day when they call (or rather, message) in sick. Is that advisable? I’ve spoken with peers about this and they were also taken aback by the (mostly) Zoomers who often do this and felt that it’s an overshare.

On one hand, I appreciate that they are taking care of themselves and I suppose it’s nice to normalize self-care around mental health, especially since we work in an adjacent field. On the other hand, it seems like an overshare to me. I’ve had my struggles with mental health and totally support people using PTO however they want. But it seems … weird to share this info. Does “mental health day” mean you are dealing with suicidal ideation (or similar) or it’s just been a rough month? If you took a mental health day on Monday, do I need to treat you with kid gloves on Tuesday? What if there’s a tough conversation that needs to be had, or a ton of work that needs to be done quickly? I would hold back on doing that if it was a person’s first day back from something like bereavement leave. But if it was after a physical sick day, I’d assume that the person is back in the office and prepared to carry on as usual.

Do managers owe it to employees, especially more junior ones, to say, “Hey, you never owe an explanation about PTO, and sometimes saying ‘mental health day’ can read a little unprofessional, even if it shouldn’t”?

You can read my answer to this letter at New York Magazine today. Head over there to read it.

my manager’s erratic behavior is sabotaging my work

A reader writes:

I work for a large company and am my manager’s (“Sharon”) only direct report. Sharon is professional and high-performing the three days a week she is in the office. However, on her work-from-home days and even on her scheduled days off, her behavior becomes deceptive, erratic, and deeply disruptive. I choose to work in the office five days a week and arrive at 7 am — an hour before the rest of the team — which has made me the “face” of the team while Sharon has become a digital ghost.

Some examples of her erratic behavior:

• On a remote day, Sharon claimed she couldn’t work due to a failure in our software. Since our department manages that software, I checked the logs; no such failure existed.

• She once manufactured a “critical emergency” on her scheduled day off, calling me at 7:30 am claiming she couldn’t click a link because her cat was sitting on her phone, and asking me to submit a compliance report for her. Peer managers later confirmed that there was no urgency to this request, and it could have waited until the next day when she was back at work.

• Despite an HR policy mandating that cameras be on during remote meetings, Sharon remains camera-off at home but camera-on in the office.

• She sometimes skips our team’s mandatory morning status meetings, later calling me for “debriefs” that interrupt my own work. Minutes for these meetings are uploaded daily by a dedicated note-taker to a shared digital document accessible by our entire team, so there shouldn’t be a need for her to call me about them when she can simply check this document.

Recently, this has turned into what feels like active career sabotage:

• I have led a high-profile app project since long before Sharon arrived. She asked me to cancel the twice-weekly status meetings about it that I had been leading since before she arrived; these meetings were an essential tool for staying in the loop about development and testing progress, and without them I feel like I don’t have a proper grasp on progress, even as the app has grown in complexity in recent months

• She frequently cancels our scheduled 1:1s, instead relying on phone calls out of nowhere on WFH days or asking me to “swing by” her desk with zero notice. I never know what she’s going to ask about, and it feels designed to keep me off-balance.

• During these calls, she has explicitly told me not to take notes and to “just listen.” Note-taking is essential for my focus, but she seems determined to eliminate any audit trail of her instructions.

• She is questioning my “bandwidth” to continue as project lead on the app. Yet she refuses to delegate my low-level grunt work, despite me providing full documentation for a hand-off to other team members

• In the two years she has managed me, I have received the lowest performance scores of my time at this company. During a recent “swing by” session where she claimed my performance had “dropped sharply,” I offered to show her my detailed weekly task logs. She waved me off, said the data wasn’t relevant, and continued to insist I lacked bandwidth.

• She recently told me that if our next release is delayed, she will have to “justify” to a high-level VP stakeholder why she gave me such a “high” score (the score was actually quite low). I have a great long-term relationship with this VP, and this felt like a direct threat to my reputation.

How do I handle a manager who makes formal accusations about my performance but refuses to look at the evidence that disproves them? Also, how do I protect my reputation with the VP when my manager is actively trying to eliminate my audit trails?

And finally, what do you make of her erratic behavior? I have my own thoughts and suspicions, but I would love to have your input on it in case there’s an angle I’m not considering.

Yeah, something is up with Sharon, although I don’t know what it is. If she weren’t professional and high-performing on the days she’s in the office, I’d suspect this was just garden-variety incompetence and disorganization, combined with a low work ethic, and that she was trying to hide her own ineptness by painting you as the problem. But if she’s good at her job when she’s in the office, that falls apart.

I do wonder if, due to whatever’s going on during her days away, she’s feeling threatened by your competence and that’s why she told you to cancel your app status meetings and is making what sound like baseless threats. But what is it that’s creating such a different Sharon when she’s not there? Is she working a second job / hiding a meth problem / possessed by a Dybbuk? I have no idea.

For what it’s worth, some of this on its own wouldn’t be that big of a deal. There are plenty of managers out there who skip or cancel meetings and then want updates at inconvenient times later (and it’s not usually designed to keep you off-balance) or who stay camera-off at home.

But lying about an easily checked software failure? Claiming her cat sitting on her phone was a “critical emergency” when the report she asked you to do in her place wasn’t even urgent? Forbidding you from taking notes when you talk to her? Refusing to look at actual facts (like your weekly task logs) when she criticizes your performance and your bandwidth?

Something is up here. She may indeed be actively trying to sabotage you, but she also may be flailing so badly at her job that that’s just a secondary effect.

Regardless, I don’t see good solutions that include you continuing to work for Sharon long-term. Do you have the ear of anyone senior who you can discreetly talk to about what’s going on — maybe that high-level VP who you mentioned you have a great relationship with? You could explain Sharon’s erratic behavior on her out-of-office days and that she’s been making unwarranted accusations about your work while refusing to look at actual data that would disprove them, and ask for their help navigating it. Or, in theory, you could ask HR for their help with that last part (responding to performance concerns when Sharon won’t look at actual data), but on something like this I’d rather loop in someone with more capital and influence than HR usually has when there are problems with a manager.

I was fired for charging customers’ purchases to my credit card, new boss keeps questioning me, and more

It’s five answers to five questions. Here we go…

1. I was fired for charging customers’ cash purchases to my credit card

Started my part-time summer job (I am retired) a few weeks ago, working at small convenience/snack/candy store near a local free tourist attraction that opened up for the season. Got fired yesterday.

This year, the store went to a “no cash” payment system. Small sign on the door, another by the register. Problem is, not all people carry other forms of payment besides cash, mostly older folks, plus who wants to use their credit card for a 50 cent piece of candy? To help these customers out, especially ones who don’t have another form of payment available, I accepted their cash, then ran the transaction on my credit card. I asked if this was okay with them before hand and printed off a receipt that I kept for my records to keep everything on the “up and up.”

The owners noticed the number of receipts with my name on it and questioned me. I explained what I was doing and why and they fired me on the spot for “violating company policy.” I asked them to show me the policy and they could not. I asked them what specifically I was doing wrong, they could not give me an answer.

I understand “employment at will” so they can let me go for any reason, but I may file for unemployment because they didn’t have a “valid” reason for firing me and that is why I am writing. Was what I did wrong?

Yeah, it wasn’t wise. You were overriding the store’s payment policy; you basically created your own means for customers to pay, without first checking with your employer. I think they overreacted by firing you — they should have just told you to stop doing it — but you should have asked your manager first if it was okay to do it, especially before doing it multiple times.

Most importantly, having a bunch of receipts with an employee’s name on them is likely to raise red flags from an auditor. Beyond that, though, a customer could come in when you’re not working and expect a different cashier to do the same thing you were doing, and then be upset or frustrated when they refuse. It also opens your employer to accusations that they’re accepting cash from some customers and not from others.

2. New boss keeps questioning how I’m doing things

When I started this job about 10 months ago, my old manager made sure to give me positive feedback, even when I was new. Any negative feedback became a conversation instead of something accusatory, and she noted in my performance reviews that I was doing great but needed more confidence. My old manager made me feel heard and like I could talk to her about any troubles I was having at work.

However, she left the company, and our team’s new manager isn’t as great. It’s only been a few weeks but I constantly feel questioned as to why I’m doing things the way I am. What’s worse is that I don’t notice her asking similar things to my teammates. I feel like I’m being singled out and I’m the youngest with the least amount of experience. I never get positive feedback from my new manager, and it’s taking a toll on my self-esteem because I can’t accurately judge if I’m good at the job or not.

Do you have any advice for me? I really like the job and with my old manager, saw myself staying for years. Now I’m contemplating if I want to stick around more.

It’s possible that you’re being singled out because you’re the least experienced, but it’s also possible that you’re being singled out because your new manager finds you the most approachable or thinks your explanations are the clearest or shortest or she likes your way of doing things. It’s also possible that she’s asking your coworkers and you just don’t see it. Or, yes, it’s possible that she’s doubting your expertise.

But why not ask her? You could say, “Do you have concerns about the way I’m doing things like X or Y? You’ve asked me a lot about it, and I wasn’t sure if you’re just interested in the way we do this or if you’re concerned by anything about how I’m approaching the work.”

3. We give raises to salaried workers, but not hourly workers

I work for a private college. They annually give cost-of-living raises to salaried employees, but hourly employees in the department I oversee and in comparable departments have stayed the same for the last eight years. I’ve spoken to my manager, who is a very nice human but doesn’t want to be seen as challenging and struggles with negotiations in any setting.

I’m trying to prep him effectively to argue that if both merit and cost-of-living raises are the norm for salaried employees, then even if part-time roles are capped on a pay scale and even if merit raises are not an option, if the company recognizes the need for cost-of-living raises for salaried workers, this logic should be applied to anyone working for the organization. Would love some input.

What on earth. If an employer recognizes cost-of-living raises are necessary to keep up with inflation, there’s no logical basis for excluding hourly workers from that (unless there’s some really odd and extenuating circumstance, like that somehow all the salaried workers just happened to be dramatically underpaid and none of the hourly workers are, which seems pretty unlikely). Are they just completely uninterested in retaining the hourly workers and unconcerned by the costs of finding and training replacements?

In your boss’s shoes, I’d start by asking for the reasoning for excluding hourly workers from salary adjustments to keep up with inflation and go from there (next, presumably pointing out that hourly workers face the same cost-of-living increases as other employees, and that turnover from not retaining them will be disruptive).

4. How can people get my attention when I’m wearing headphones?

I work in an open concept floor plan, with my desk facing (gloriously!) a window. To cope with the noise and to be able to focus, I wear noise-cancelling headphones that really block out everything.

People often come up behind me and want to get my attention. I was wondering if there was any technology gimmick that I could use — something like a button they could press for a light to turn on at my desk, or something to push a notification. The sillier, the better! I am not shy about putting together something custom. Any ideas, or even keywords that I could search, would be amazing!

Right now I am trying to use a mirror, which is probably the best low-tech option, but I’d love to know if there’s something more fun I could do.

There are earbuds that allow you to hear human voices over music — but it sounds like you’re purposely trying to drown out human voices most of the time.

There’s also tech that was initially developed for deaf users that will trigger a visual alert like flashing a desk lamp. The search term you want is “alerting devices.”

5. What are employers doing about high gas prices?

I’m curious if your readers are hearing anything from their employers regarding the exorbitant gas and oil prices right now? I haven’t heard anything from my employer, but I’d love to know if (and how) other companies are communicating about this. What can (or should) we expect when transportation costs are this high?

My sense is that the majority of employers aren’t doing this, but some companies are offering gas cards or cash stipends or temporarily increasing mileage reimbursement rates. Some are also increasing work-from-home options or temporarily suspending return-to-office mandates. Here are some articles about what specific companies are doing: 1, 2, 3

can I ask for half an extra salary if I take on someone else’s job plus mine?

A reader writes:

I make a technically reasonable but low salary at my entry-level job, and while I’m not slacking, I’m also definitely not pushing as hard as I could. I do above my quota easily as it is, and I’m confident I could do more — even the work of two people — without overburdening myself. I like the work and I’m extremely good at it, but I’ve been feeling pressured to look for a new job because that salary just isn’t sustainable.

Our team is short-staffed at the moment, like everyone else, and it takes some time for a new employee to get up to speed. If I could make, let’s say, half of another person’s salary on top of my current pay, I’d be making the amount of money I want and I feel (though I could be wrong here) that’d they be getting a bargain. Let’s say I make $35,000 a year, and so hiring a new person would be another $35,000 plus their hypothetical benefits. If they gave me half that plus my current salary, I could do the work of two people for $52,500, and this would meet my needs.

It’s the sort of thing that feels like it could be mutually advantageous except for social conventions and the defined salary range. Is there any way to propose this gracefully, or should I well and truly let go of the idea?

Also, I totally understand if there are questions regarding the wisdom of taking on such a workload. I know the job and my skill level, but I’d do some more specific assessment before reaching out about anything, if it would indeed be acceptable to do so.

What you want to propose sounds extremely logical, and yet companies will almost never do it.

Some of that is skepticism that you’d really be taking on the work of a whole other person’s job. Sometimes that skepticism is warranted, because in practice it can end up meaning that you do the basics the other person would do but none of the extras and they miss out on the advantages of having two brains looking at problems (and coming up with ideas, taking initiative, etc.) rather than one. You might think that’s a reasonable trade-off to make if it saves them from having to hire an entire other person, but there are legitimate reasons for managers to be uneasy about that.

Sometimes, too, they can have worries about coverage: right now if you’re out, there are X other people who can do the work, but under what you’re proposing it would be X-1.

They also might worry about your capacity. Maybe you’re right that you could easily field both jobs now, but they don’t know if it will be sustainable long-term — if, for example, the workload of either position changes, or if something changes on your end (like a new commitment that takes a lot of your energy outside of work and leaves you less bandwidth).

And, crucially, a manager might figure that what you’re proposing would work fine as long as you’re still employed there, but if you leave, they’d need to hire two people to replace you and it would be a battle for them to get that headcount back if they give it up now.

Other times, none of those concerns are in play and they just object to the idea of structuring pay the way you describe, figuring that they’re paying for your time and if you can do X job and Y job in 40 hours, that’s what your existing salary covers. In that case, they’re more likely to be open to a raise, but not one that’s structured as half the salary of another position.

Ultimately, that’s likely the most effective way to propose it: to say that you think you could take on much of the work of the other role, saving them from having to hire another person and, if you did, would they consider increasing your salary to reflect that? You might propose a one-month experiment so both sides can see if it works. The risk in doing that, of course, is that they could decide to add most/all of that position’s work to your role without a sufficient pay increase. But if you’d otherwise be planning to leave over pay at some point regardless, that might be a risk you’re willing to take on.